UpNext Software

Privacy Policy for UpNext Software

Privacy Policy for UpNext Software Private Limited

This Privacy Policy outlines our policies and procedures regarding the collection, use, and disclosure of your information when you use our services. It also informs you about your privacy rights and how applicable laws protect you.

We use your personal data to provide and enhance our services. By using our services, you consent to the collection and use of your information as outlined in this Privacy Policy. This policy has been created with the help of the TermsFeed Privacy Policy Generator.

Privacy Policy

At UpNext Software Private Limited, we prioritize your privacy and are committed to protecting your personal information. Our Privacy Policy details the types of data we collect, how we safeguard it, and your rights regarding your personal information.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purpose of this Privacy Policy, the following terms apply:

1) Account – A unique account created for you to access and use our services.

2) Affiliate – Any entity that controls, is controlled by, or is under common control with UpNext Software Private Limited. "Control" means the ownership of at least 50% of shares, equity, or voting rights.

3) Application – Any software, platform, or digital solution provided by UpNext Software Private Limited.

4) Company – Referred to as "UpNext Software Private Limited," "We," "Us," or "Our" throughout this policy.

5) Cookies – Small data files placed on your device to store browsing history and enhance user experience.

6) Country – Refers to India as the primary jurisdiction for our operations.

7) Device – Any internet-enabled device, such as a computer, smartphone, or tablet, used to access our services.

8) Personal Data – Any information that can identify an individual directly or indirectly.

9) Service – Refers to our website, applications, and digital platforms.

10) Service Provider – Third-party companies or individuals engaged by UpNext Software Private Limited to support service delivery, data processing, and analytics.

11) Usage Data – Information collected automatically, such as browsing patterns, page visits, and service interactions.

12) Website – The official website of UpNext Software Private Limited, accessible at [yourwebsite.com].

13) You – The user accessing our services, whether an individual or an entity.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

When interacting with our services, we may collect the following personal information:
✔ Full Name – To personalize your experience and maintain records.
✔ Phone Number – For communication, support, and service updates.
✔ Usage Data – Automatically collected information, including browsing behavior and interactions with our platform.

Usage Data

At UpNext Software Private Limited, we automatically collect Usage Data when you interact with our services. This data helps us analyze system performance, enhance user experience, and optimize our offerings.

What We Collect?

Usage Data may include:
📌 IP Address – Your device’s Internet Protocol address.
📌 Browser Details – Type, version, and settings.
📌 Service Interaction – Pages visited, time spent, and timestamps.
📌 Device Information – Unique device identifiers, operating system, and diagnostics.
📌 Mobile Data – If accessed via a mobile device, we may collect its unique ID, OS version, browser type, and network information.

Why We Collect This Data?

✅ To analyze and improve service functionality.
✅ To ensure security and detect potential threats.
✅ To enhance website and mobile app performance.
✅ To personalize your experience based on device preferences.

Your privacy is our top priority. UpNext Software Private Limited ensures responsible data handling in compliance with legal and security standards.

Tracking Technologies and Cookies

At UpNext Software Private Limited, we use cookies and similar tracking technologies to enhance your browsing experience, analyze website performance, and provide personalized content.

What Tracking Technologies Do We Use?

We utilize the following tracking tools to collect and analyze information:

1. Cookies (Browser Cookies)

🔹 What are Cookies? Small files stored on your device to remember preferences and activity.
🔹 How to Control? You can configure your browser to refuse cookies, but some website features may not work properly.

2. Web Beacons (Pixel Tags, Clear GIFs, Single-Pixel GIFs)

🔹 Embedded in emails or web pages to track user activity, such as email opens and webpage visits.
🔹 Helps us understand content engagement and website statistics.

Types of Cookies We Use

We implement both Session Cookies (temporary) and Persistent Cookies (stored until manually deleted).

Necessary / Essential Cookies (Session Cookies)
🔹 Administered by: UpNext Software Private Limited
🔹 Purpose: Enable website functionality, authenticate users, and prevent fraudulent activity.

Cookies Policy / Notice Acceptance Cookies (Persistent Cookies)
🔹 Administered by: UpNext Software Private Limited
🔹 Purpose: Stores user consent for cookie usage.

Functionality Cookies (Persistent Cookies)
🔹 Administered by: UpNext Software Private Limited
🔹 Purpose: Remembers login details, language preferences, and custom settings for a personalized experience.

Manage Your Cookie Preferences

You can control or delete cookies through your browser settings. However, disabling cookies may affect website functionality.

For more details, refer to our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

At UpNext Software Private Limited, we prioritize transparency and data security. Your Personal Data is used responsibly to enhance our services, provide seamless experiences, and comply with legal obligations.

How We Use Your Personal Data We may use your Personal Data for the following purposes:

🔹 To Provide & Maintain Our Services
          Ensure smooth functionality and monitor service usage.
🔹 To Manage Your Account
          Grant access to platform features based on your registration.
🔹 For Contract Performance
          Facilitate and fulfill purchase contracts for products, services, or items.
🔹 To Contact You
          Send emails, SMS, phone calls, or push notifications related to service updates, security alerts, and product enhancements.
🔹 To Provide You with Offers & Updates
          Share relevant promotions, product updates, and industry news (unless you opt out).
🔹 To Manage Your Requests
          Respond to inquiries, support tickets, and customer service needs.
🔹 For Business Transfers
          If the company undergoes a merger, acquisition, or restructuring, personal data may be included in transferred assets.
🔹 For Analytical & Business Improvements
          Enhance services, evaluate marketing efforts, and analyze user trends.

How We Share Your Personal Data
We may share your Personal Data in the following situations:

✅ With Service Providers
          Partnered vendors may analyze service usage and help improve our offerings.
✅ For Business Transfers
          In the event of mergers, acquisitions, or asset sales, data may be transferred.
✅ With Affiliates
          Shared within our corporate group, including subsidiaries and joint ventures, ensuring adherence to this Privacy Policy.
✅ With Business Partners
          For joint promotions, service integrations, or bundled offerings.
✅ With Other Users
          Information shared publicly (e.g., forums, reviews) may be visible to all users.
✅ With Your Consent
          Any other data sharing will be subject to your explicit permission.

We are committed to data privacy and protection, ensuring your information is handled securely. For further details, refer to our Privacy Policy.

Retention of Your Personal Data

At UpNext Software Private Limited, we ensure responsible data management by retaining your Personal Data only for as long as necessary to fulfill the purposes outlined in our Privacy Policy.

How Long We Retain Your Personal Data

📌 Personal Data Retention
We retain your Personal Data only for as long as it is required to:
✔️ Provide and improve our services.
✔️ Comply with legal obligations (e.g., tax, regulatory, or compliance requirements).
✔️ Resolve disputes and enforce our legal agreements.

Once the retention period expires, we securely delete or anonymize your Personal Data.

📌 Usage Data Retention
We retain Usage Data for a shorter period unless:
✔️ It is required to improve the security & functionality of our services.
✔️ Legal obligations mandate longer retention.

We take proactive steps to ensure data security and compliance while minimizing unnecessary storage of user information. For more details, refer to our Privacy Policy.

Transfer of Your Personal Data

At UpNext Software Private Limited, we prioritize the security and confidentiality of your Personal Data when transferring it across locations or to third parties.

How We Transfer Your Personal Data

📌 Domestic & International Transfers
Your Personal Data may be transferred to and stored on servers located outside your country, including jurisdictions that may have different data protection laws than your own. We ensure that such transfers comply with applicable data privacy regulations.

📌 Security Measures for Data Transfers
To protect your information, we implement:
✔️ Industry-standard encryption during data transmission.
✔️ Secure storage solutions in compliant data centers.
✔️ Legal safeguards, such as contracts and agreements, ensuring data protection.

📌 Third-Party Data Transfers
We may share Personal Data with trusted partners, affiliates, or service providers, ensuring they uphold strict data security and privacy standards. Your data is never sold or misused.

By using our services, you consent to the transfer of your Personal Data in compliance with this Privacy Policy. If you have concerns, please contact us for further information

Delete Your Personal Data

At UpNext Software Private Limited, we respect your right to privacy and provide you with the option to delete your Personal Data when requested.

How to Request Data Deletion

📌 Submit a Request
You can request the deletion of your Personal Data by contacting us via:
📧 Email: hello@upnextsoftware.com
📞 Phone: +91 97731 11759

📌 Verification Process
To protect your privacy, we may ask you to verify your identity before processing your request.

📌 Exceptions to Data Deletion
We may retain certain information if necessary for:
✔️ Legal compliance (e.g., tax, regulatory requirements).
✔️ Fraud prevention and security measures.
✔️ Resolving disputes and enforcing agreements.

Once your request is processed, your Personal Data will be securely deleted from our systems, except for the data required to be retained under applicable laws.

For further assistance, please contact our support team.

Disclosure of Your Personal Data

Business Transactions

At UpNext Software Private Limited, we are committed to safeguarding your personal data. In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the business transition.

✅ If our company undergoes a merger, acquisition, or asset sale, your Personal Data may be transferred to the acquiring entity.
✅ We will ensure that you receive prior notice before any transfer occurs.
✅ Once the transfer is complete, your data will be subject to the Privacy Policy of the new entity.

Law enforcement

At UpNext Software Private Limited, we prioritize the privacy and security of your personal data. However, under certain circumstances, we may be legally obligated to disclose your information.

Legal Compliance: We may disclose your Personal Data if required by law, regulation, or legal process.
Government & Court Requests: In response to valid requests from public authorities, courts, or government agencies, we may share necessary data.
Protection of Rights: We may disclose data to protect our legal rights, prevent fraud, ensure security, or comply with legal obligations.

Other legal requirements

At UpNext Software Private Limited, we are committed to safeguarding your personal information. However, we may disclose your data in good faith if necessary to:

Legal Compliance: Fulfill any legal obligations or respond to law enforcement requests.
Protect Company Rights & Property: Defend our legal rights, intellectual property, and business assets.
Prevent Fraud & Misuse: Investigate or take action against any illegal activities, security threats, or violations related to our Service.
Ensure User & Public Safety: Protect the personal safety of users and the general public.
Mitigate Legal Risks: Prevent potential legal liabilities and comply with applicable laws.

Security of Your Personal Data

At UpNext Software Private Limited, we prioritize the security of your personal data and implement industry-standard measures to protect it. However, please note that:

🔒 Secure Measures: We use commercially accepted security protocols to safeguard your data.
🌐 Internet Risks: No method of transmission over the Internet or electronic storage is 100% secure.
⚠️ No Absolute Guarantee: While we take stringent measures, we cannot guarantee absolute security due to evolving cyber threats.

We continuously work to enhance our security practices and recommend users adopt strong passwords, secure networks, and updated software for added protection.

Refund & Cancellation Policy - UpNext Software Private Limited

Welcome to UpNext Software Private Limited. Please read our Refund & Cancellation Policy carefully to understand your rights and obligations when using our software solutions and services.


1. Refund Policy

We are committed to delivering high-quality software solutions. However, if you are not satisfied with your purchase, you may be eligible for a refund under the following conditions:

🔹 Subscription Services: If you cancel your subscription within 7 days of the initial purchase, you may request a full refund. Refund requests made after this period will not be eligible.
🔹 One-Time Purchases: Refunds for one-time purchases will be reviewed case-by-case. Please contact our support team to discuss your specific situation.


2. Cancellation Policy

You can cancel your subscription at any time, but the cancellation will take effect at the end of your current billing cycle.


3. How to Request a Refund or Cancellation

To request a refund or cancel your subscription, please contact our support team at hello@upnextsoftware.com with the following details:

Your account details (Username and Registered Email)
Reason for refund or cancellation
Relevant transaction details

Processing Time: Refunds will be processed and credited within 2-3 business days.
📩 Response Time: Our team will review and respond to your request within 3-5 business days.


4. Exceptions

Refunds and cancellations will not be applicable in the following cases:

🚫 Violation of our Terms & Conditions
🚫 Misuse or abuse of our software or services
🚫 Refund requests made after the specified period


5. Changes to This Policy

We reserve the right to update or modify this Refund & Cancellation Policy at any time. Any changes will be posted on this page, and continued use of our services constitutes acceptance of the revised terms.


6. Contact Us

If you have any questions regarding our Refund & Cancellation Policy, please reach out to us at:

📧 Email: hello@upnextsoftware.com
📞 Phone: +91 97731 11759

Thank you for choosing UpNext Software Private Limited. We value your trust and are here to assist you. 🚀

Terms & Conditions - UpNext Software Private Limited​

Welcome to UpNext Software Private Limited. Please read these Terms & Conditions carefully before using our software solutions and services. By accessing or using our website, you agree to comply with and be bound by these terms.


1. Acceptance of Terms

By using any service offered by UpNext Software Private Limited, you accept and agree to be bound by these Terms & Conditions, our Privacy Policy, and any additional terms that may apply to specific products or services.


2. Use of Services

Our software solutions are designed to enhance business operations efficiently. You agree to use our services only for lawful purposes and in compliance with these terms. Any unauthorized or fraudulent use of our services is strictly prohibited.


3. Account Registration

To access certain features, you may need to create an account. You agree to:

✔ Provide accurate and complete information
✔ Keep your login credentials secure
✔ Notify us immediately of any unauthorized access to your account

You are responsible for all activities under your account.


4. Subscription & Payments

Our services may be offered on a subscription basis or as one-time purchases. By subscribing, you agree to:

✔ Pay the subscription fees and any applicable taxes
✔ Acknowledge that pricing and plans may change with prior notice
✔ Ensure your payment method is valid for uninterrupted service

Failure to make timely payments may result in account suspension or termination.


5. Intellectual Property

All software, content, graphics, and branding related to UpNext Software Private Limited are the exclusive property of the company and protected by intellectual property laws. You may not copy, modify, distribute, or reproduce any content without our prior written consent.


6. Privacy

We value your privacy. Our Privacy Policy outlines how we collect, store, and use your personal information. By using our services, you consent to our data collection and usage policies.


7. Limitation of Liability

🚫 UpNext Software Private Limited is not liable for:

🔹 Any direct, indirect, incidental, or consequential damages arising from your use of our services.
🔹 Any service interruptions, technical failures, or data loss due to factors beyond our control.
🔹 Any third-party misuse of your data.


8. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Any changes will be posted on this page, and continued use of our services constitutes acceptance of the revised terms.


9. Contact Us

If you have any questions regarding these Terms & Conditions, please reach out to us at:

📧 Email: [Your Support Email]
📞 Phone: [Your Contact Number]

By using UpNext Software Private Limited, you agree to these Terms & Conditions.
Thank you for choosing UpNext Software Private Limited for your business needs! 🚀

Children's Privacy

At UpNext Software Private Limited, we prioritize the privacy and safety of all users, including children.

1. No Services for Children Under 13

Our services are not intended for children under the age of 13. We do not knowingly collect personally identifiable information from anyone under 13.

2. Parental Awareness & Action

If you are a parent or guardian and you become aware that your child has provided us with personal data, please contact us immediately. We will take appropriate steps to remove the data from our systems.

3. Legal Compliance & Parental Consent

If we need to collect and process personal data from users where parental consent is required, we will ensure proper verification before proceeding.

For any concerns regarding children’s privacy, feel free to contact us at [Your Support Email]

Links to Other Websites

Our services may contain links to third-party websites that are not operated by UpNext Software Private Limited. If you click on a third-party link, you will be redirected to their website.

1. No Control Over Third-Party Sites

We do not own or control the content, privacy policies, or practices of any third-party websites.

2. No Responsibility for External Websites

We are not responsible for the content, security, or data collection policies of these websites. We strongly advise you to review their Privacy Policy before engaging with them.

3. User Discretion is Advised

By using our services, you acknowledge that UpNext Software Private Limited is not liable for any issues that arise from your interaction with third-party websites.

For any concerns, please contact us at [Your Support Email].

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements.

1. Notification of Changes
  • Any updates to our Privacy Policy will be posted on this page.

  • We may also notify you via email or through a prominent notice on our website before the changes take effect.

2. Review Period

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

3. Acceptance of Changes

By continuing to use our services after the updated Privacy Policy is posted, you agree to the revised terms.

For any questions regarding this Privacy Policy, please contact us at hello@upnextsoftware.com.

Your Rights and Choices

Your Data Rights

You have the right to review and update your personal data stored with us. You can access or modify your information by logging into your account or reaching out to our customer support team.

Data Portability

You can request a record of your personal data in a structured, commonly used, and machine-readable format. We will provide this information within a reasonable timeframe upon request.

Right to Erasure

You can request the deletion of your personal data under certain conditions, such as when it is no longer needed for its original purpose. We will comply with your request in accordance with legal requirements that may require us to retain specific data.

Opt-Out of Marketing Communications

You can unsubscribe from our emails anytime by clicking the unsubscribe link in our messages or contacting our support team for assistance.

Security Measures

Data Protection

UpNext Software Private Limited prioritizes data security and implements robust protection measures, including encryption, secure data storage, and access control, to safeguard your personal information.

Regular Audits

We conduct regular security audits to ensure your data remains protected from loss, unauthorized access, or misuse. Additionally, we work with trusted third-party experts to identify and resolve potential vulnerabilities.

Contact Us

Get in Touch

If you have any questions or concerns regarding this Privacy Policy, feel free to reach out to us through the following channels:

📧 Email: hello@upnextsoftware.com
🌐 Contact Us Website Page: https://upnextsoftware.com/contact-us/
📞 Phone: +91 97731 11759

We are here to assist you with any inquiries related to your privacy, data protection, or our services.